How sri33 Protect You
High-Level Data Encryption
All personal data and financial transactions are protected with AES-256 encryption and SSL/TLS protocols. Your information cannot be read by any unauthorised party.
Strict Access Controls
Member data is accessible only by specifically authorised sri33 staff and is subject to strict confidentiality agreements. All access is logged and continuously monitored.
PDPA 2010 Compliance
Sri33 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We ensure your privacy rights are respected and protected in every aspect of the platform's operations.
No Data Selling
Your personal data will not be sold, rented or shared with third parties for marketing purposes without your explicit consent. We never have and never will.
Regular Security Audits
Sri33's data storage infrastructure undergoes independent security audits every quarter to ensure no system vulnerabilities that could compromise our members' privacy.
Privacy Controls in Your Hands
You have the right to access, correct, update or request deletion of your personal data at any time through the account settings section or by contacting our team.
Privacy Policy Contents
1. Introduction & Scope
This Privacy Policy describes the personal data protection practices adopted by sri33 ("Platform", "We") regarding the collection, use, storage, disclosure and management of personal information of all users and registered members of the platform https://sri33.org.
By registering an account, using any of our services or browsing the sri33 website, you are deemed to have read, understood and agreed to this Privacy Policy. If you do not agree with any provision herein, you are advised not to use our platform.
This policy covers all services offered by sri33 including online slot games, Live Casino, sports betting, fish shooting games, bingo, mobile app (Android/iOS) and any new services introduced from time to time.
Sri33 is the responsible data controller under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your data is managed transparently, securely and in accordance with applicable laws.
2. Data We Collect
Sri33 collects your personal data through several channels — directly during registration, automatically through platform usage, and in certain situations through legitimate third parties. The following are the categories of data we collect:
2.1 Registration & Identity Verification Data
| Data Type | Example | Requirements |
|---|---|---|
| Full name | As shown on MyKad / Passport | Mandatory |
| Identification number | MyKad / Passport No. | KYC required |
| Date of birth | DD/MM/YYYY | Age verification |
| Phone number | +601X-XXXXXXX | Mandatory |
| Email address | [email protected] | Mandatory |
| Residential address | State, postcode, Malaysia | KYC required |
2.2 Financial & Transaction Data
For the purpose of processing deposits and withdrawals, we collect information related to your payment methods — this includes bank account name, account number (partial only), registered eWallet name (Touch 'n Go, Boost, GrabPay) and crypto wallet information where applicable. We do not store any PIN numbers, internet banking passwords or OTP codes.
2.3 Usage & Technical Data
- IP address and approximate location (city / state level)
- Web browser or mobile app type and version
- Operating system and device type
- Login session time and duration
- Gaming history, betting types and total transaction amounts
- Clicks, navigation, and in-platform interactions
- Cookie data and session identifiers
2.4 Communication Data
When you contact the sri33 customer support team via Live Chat, WhatsApp or email, we retain records of those conversations including the time, content of the inquiry and information provided during the interaction. This is used to ensure continuity of support and improve our service quality.
3. How We Use Your Data
The personal data we collect is used only for legitimate and specific purposes. sri33 does not use your data for purposes unrelated to platform operations without your explicit consent. Primary uses include:
- Identity verification and KYC — To ensure only eligible individuals can use the platform, including minimum age verification of 18 years.
- Financial transaction processing — To verify and process deposits and withdrawals safely and accurately.
- Account management — To allow you to log in, access your gaming history and manage your personal account settings.
- Customer support — To provide technical assistance and resolve any issues related to accounts or transactions.
- Fraud prevention — To identify and block suspicious activity, multiple accounts, money laundering and other security threats.
- Service communications — To send important notifications regarding your account, platform updates, promotions you have subscribed to and policy changes.
- Platform improvements — To analyse usage data (in aggregated and anonymised form) to improve the user experience and develop new features.
- Legal compliance — To fulfil reporting and compliance requirements under applicable Malaysian laws.
You may opt out of receiving marketing communications from us by updating your notification preferences in your account settings or by contacting our support team. However, important service notifications related to account security and transactions cannot be disabled.
4. Data Sharing
Sri33 does not sell, rent or disclose your personal data to third parties for independent marketing purposes. However, in the course of operating the platform, we may share necessary information with the following categories of parties under strict confidentiality obligations:
4.1 Trusted Service Providers
We work with third-party service providers that assist in platform operations — including licensed payment processors, cloud infrastructure providers, identity verification systems, analytics platforms, and customer support services. All parties are bound by data processing agreements that prohibit them from using your information for any purpose other than those specified.
4.2 Legal Requirements & Authorities
Sri33 will disclose personal data when required by Malaysian law, court order or a valid request from a law enforcement agency. This includes investigations related to fraud, money laundering or financial crimes involving the use of our platform.
4.3 Business Transfers
In the event of any corporate merger, acquisition or asset sale involving the sri33 platform, member data may be transferred to a new entity. In such cases, we will notify all members via email or in-platform notice at least 30 days before the transfer takes place, and an equivalent or stronger privacy policy will remain in effect.
Sri33 has never and will never disclose sensitive information such as passwords, full bank account numbers, OTP codes or identity documents to any third party under any circumstances, except as required by law.
5. Data Storage & Security
5.1 Storage Location
Sri33 member personal data is stored on servers located in licensed data centres with ISO/IEC 27001 certification. All data is kept in an environment protected by multi-layered firewalls, an intrusion detection system (IDS) and 24/7 security monitoring.
5.2 Technical Security Measures
- Data at-rest encryption: AES-256 for all data stored in the database.
- Data encryption in transit: TLS 1.3 for all communications between your browser/app and the sri33 server.
- Two-factor authentication (2FA): Available and recommended for all member accounts.
- Role-based access control (RBAC): Internal staff may only access data relevant to their specific role.
- Regular data backups: Automatic backups are performed every 6 hours with storage at separate locations for disaster recovery.
- Access log auditing: Every access to sensitive data is logged with a timestamp, user identity and the action performed.
5.3 Data Retention Period
Sri33 retains member personal data for as long as the account remains active. Following account closure, data will be retained for 7 years to meet legal compliance and financial accountability requirements before being securely deleted. Customer support communication data is retained for 3 years.
6. Cookies & Tracking Technologies
The sri33 website and mobile app use cookies and similar tracking technologies to enhance the user experience and ensure session security. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, CSRF security, language preferences | Session / 24 hours |
| Functional Cookies | Storing display preferences, wagering limits, game settings | 30 days |
| Analytical Cookies | Anonymised usage data for platform improvement | 90 days |
| Security Cookies | Detection of suspicious login attempts, bot protection | 7 days |
You can control or block cookies through your web browser settings. However, blocking essential cookies may affect certain platform functions and your login experience. Analytics cookies can be disabled without affecting core platform functionality.
7. Your Privacy Rights
As a registered sri33 member and an individual protected under Malaysia's PDPA 2010, you hold the following rights regarding your personal data:
To exercise any of the above rights, submit a written request to our Privacy team via email [email protected] or via Live Chat within the platform. We will process your request within 14 working days. In complex cases, this period may be extended by up to 30 days with written notice to you.
8. Children's Data
The sri33 platform is exclusively for individuals aged 18 and above only. We do not intentionally collect or process personal data of individuals under the age of 18 under any circumstances.
The sri33 registration process requires strict age verification through KYC. Any account found to have been registered by a minor will be closed immediately and all related data will be deleted promptly in accordance with our secure procedures.
If you have information that a minor has registered an account on our platform, please contact our team immediately via email [email protected] so that we can take immediate action.
9. Privacy Policy Amendments
Sri33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, legal requirements or new security technologies we adopt.
You will be notified of any material amendments to this Policy via an in-platform notice or email at least 14 days before the changes take effect. Minor amendments such as language corrections or clarifications that do not affect your substantive rights may be updated without specific notice.
Continued use of the sri33 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amendments, you have the right to close your account before the effective date.
10. Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we manage your personal data, please contact our Privacy Officer through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 within the platform (average response time under 2 minutes)
- Email response time: Within 1–2 working days
We encourage you to contact us first before filing any formal complaint with the Malaysia Personal Data Protection Department, as we are committed to resolving every issue directly with you in the shortest time possible.
For complaints that cannot be resolved through internal channels within 30 days, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia under the provisions of PDPA 2010.
Your Rights Are Protected
Under Malaysia's PDPA 2010, you have the right to access, correct and request deletion of your personal data at any time.
Read Privacy FAQCompliance & Certification
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